Esch Relax

The services described below are only offered on the Esch-sur-Alzette territory.

  • Esch Relax S
  • Esch Relax M
  • Esch Relax L
  • Esch Relax S

    €58 /month

    24-month commitment

    Included:

    Internet: speed 200 Mbits/s (upload 20 Mbit/s)(1)

     IPTV with:

    ✔ Pause and Replay Functions

    Two (2) simultaneous devices

    ✔ Over 100 channels in HD

    ✔ Recording up to 40 hours

    ✔ Direct TV everywhere

    ✔ Over 1700 films withVOD

    Optional extras (2): Pay TV, SKY HD, Landline

    Rental, not included (3) : TV + Box – €5/month, FRITZ!Box 6591 – €7.50/month, FRITZ!Box 6660 – €6/month

  • Esch Relax M

    €72 /month

    24-month commitment

    Included:

    Internet: speed 500 Mbits/s (upload 20 Mbit/s) (1)

     IPTV with:

    ✔ Pause and Replay Functions

    Three (3) simultaneous devices

    ✔ Over 100 channels in HD

    ✔ Recording up to 200 hours

    ✔ Direct TV everywhere

    ✔ Over 1700 films with VOD

    Optional extras (2): Pay TV, SKY HD, Landline

    Rental, not included (3): TV + Box – €5/month, FRITZ!Box 6591 – €7.50/month, FRITZ!Box 6660 – €6/month

  • Esch Relax L

    €94 /month

    24-month commitment

    Included:

    Internet: speed 1 Gbits/s (upload 50 Mbit/s ) (1)

     IPTV with:

    ✔ Pause and Replay Functions

    Four (4) simultaneous devices

    ✔ Over 100 channels in HD

    ✔ Recording up to 400 hours

    ✔ Direct TV everywhere

    ✔ Over 1700 films with VOD

    Optional extras (2): Pay TV, SKY HD, Landline

    Rental, not included (3): TV + Box – €5/month, FRITZ!Box 6591 – €7.50/month, FRITZ!Box 6660 – €6/month

Options:

(1)Possibility to increase internet speed to 500 Mbits/s or 1 Gbits/s

(2)Optional extras: 200 hours of recording: single subscription– €9.00, Pay TV « French Premium »: 12-month commitment – €20.00, Other options Pay TV: no commitment

(3)TV Rental + Box: You can now watch your favourite programmes on your tablet/smartphone. To benefit from the Service, the Customer must have a TV + BOX.

How do I subscribe to extra products or services?

You also have the option to subscribe to services by the below telecomm contract and sending it via email to backoffice@sudstroum.lu

List of TV channels

Here is the list of TV channels with PAY TV and SKY bundles in French and German.

Pay TV

Pay TV is made up of the following channels which can be subscribed to individually:

Luso Cabo – €10.00/month,

Imagin X – €10.00/month,

ABsat – €20.00/month,

BE TV – €24.99/month,

VOO Sport – €14.99/month,

French Premium – €20.00/month

SKY HD

SKY HD consists of a basic package called Entertainment. The customer has the option of adding additional TV channels.

ENTERTAINMENT – 12.50€/Monat

+CINEMA – 10.00€/Monat

+FUSSBALL BUNDESLIGA – 12.50€/Monat

+SPORTS – 5.00€/Monat

You can now watch your favourite programmes on your tablet/smartphone. To benefit from the Service, the Customer must have a TV + BOX.

Here is a selection of films, series and sports news programmes for the month of October.

SKY HD: For SKY bundles, the short contract from signing up for the current month (pro rata) and the following 12 months (monthly invoicing). Unless there is a written notice exclusively in the 30 days before the due date, the SKY subscription will be tacitly carried over on a monthly commitment of the 13th month. From the 13th month, the rate of your monthly inscription will rise by €2.50. SKY Deutschland Fernsehen GmbH & Co is the contracting party for SKY subscriptions which delegates the entire management of customers to Sudstroum S.a.r.l. & Co S.e.c.s. The customer agrees that his/her personal data is communicated to SKY Deutschland Fernsehen GmbH & Co.KG for recording purposes. The decoders must be compatible with the SKY signal. All subscription to SKY bundles is exclusively linked to Sudstroum decoders S.a.r.l & Co S.e.c.s certified by SKY. As regards SKY programme licences, the content and the prices can diverge from those offered by SKY Deutschland Fernsehen GmbH & Co.KG.

Modem internet – Fritz!Box

The customer can choose between two Box models, namely FRITZ!Box 6590 and FRITZ!Box 6660.

Modem FRITZ!Box 66606€ /month

Modem FRITZ!Box 6591€7,50 /month

Telephone landline

Here is an overview of the extra options for the landline:

Telephone line & unlimited national calls – 10,00 €/mois

Europe 120 min to a landline – 4,50 €/mois 

Luso Phone: 200 min from landline to landline from Luxembourg to Portugal – 4,50 €/mois.

The user is entitled to use unlimited landline to landline services in Luxembourg (National). Abnormal or excessive usage limits can be considered as those whereby the monthly consumption exceeds 80 hours of call. In the event of non-compliance by the user, the Operator may send a warning, by any means (post, email, sms, etc.) asking the Customer to limit his/her consumption. Should the Customer disregard this warning, the Operator reserves the right to suspend or limit such Customer’s access until the end of the current billing period.

TV BOX

You can now watch your favourite programmes on your tablet/smartphone. To benefit from the Service, the Customer must have a TV + BOX.

TV + Box – 5€

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