Electro Mobility

SUDSTROUM is part of the national technical group called “Electro-Mobility” and thus oversees the installation and maintenance of the charging stations planned on the territory of the town of Esch-sur-Alzette.

Connection request for charging stations

The below mentioned charging station form needs to be completed for every request.

This form is only valid for the installation of charging stations and cannot be used for any other purpose. The following documents are mentioned in the appendix of the form and must be attached to the application by e-mail or by post. Otherwise, the application will not be processed. The application may be sent by Post / Email ( raccordement@sudstroum.lu. )

Documents à rajouter

  • Photo of the counting board
  • Photo of the main box
  • Photo of meter fuses
  • Plan(s) / photos of the connection

Charging card ” E-MOB-KAART”

The “E-MOB-KAART” card is a personal card which allows you to recharge your vehicle at all charging stations in the Chargy and Sudstroum network.

Access to Chargy and Sudstroum charging stations with a preferential rate for energy customers and another rate for non-energy customers

Becoming an E-MOB-KAART customer

To become an E-MOB-KAART customer, you may complete the below contract and send it per Email to backoffice@sudstroum.lu. You have also the possibility simply to request it directly at the front desk ( 11, rue de Luxembourg in Esch-sur-Alzette). The E-MOB-KAART card will be activated within 48 hours.

Only for non-energy customers: the Chargy card will be given to you against a deposit of 15.00 €, which will be refunded to you on return.

E-MOB-KAART Rates

Given the recent commissioning of Super Chargy (DC) charging stations, Sudstroum has decided to adapt the rates according to the type (AC/DC) from 1 January 2023.

Invoicing will be done on a monthly basis.

Sudstroum informs its customers that the State has decided to withdraw the subsidy on Chargy prices. Therefore, Sudstroum has adapted the price list for E-Mobility recharge cards. From March 1st, 2025, the following rates will be in effect:


(1) Annual fee for Energy Customer: 12.00 €
(2) Annual fee for Non- Energy Customer: 24.00 €

Note that by subscribing to direct debit as well as electronic billing, you benefit from a discount of 12.00 €/year.

Termination of the charging contract

the client may terminate the contrat at any given time. the below form needs to be completed and send by Email:

  • Return of the E-MOB-KAART card. The termination will take effect on the last day of the current month.

What is the energy quality?

Charging stations are only supplied with renewable energy.

State subsidies

New: The Règlement Grand-Ducal of the subsidy programme for the installation of charging stations will be extended from January 2023 until the 31st of December 2025*.


For more information, please contact Klima Agency directly.

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